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Installation
Please follow this
procedure to install the
program:
2009
(version 9) Benefits Calculator, Click here
2008
(Version 8) Benefits Calculator, Click here
2007
Benefits Calculator, Click here
2006
Benefits Calculator, Click here
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Q. I
purchased a single copy of the Benefits Calculator. May
I Install the program on more than one
computer?
A. No. The program is licensed to a
single user for use on a single computer. Install the
program only on the computer that will be used to run
the program
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Q.
How do I move the program to a different
computer?
A. You are entitled to do this at no
cost. Click here for details.
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Q.
Does the program run on a network?
A.
No. The program will only run on a stand-alone computer
(e.g., desktop, laptop, notebook, etc.)
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Q. Both my
wife and I are federal employees. I understand that it
is possible to have individual activated accounts with
one copy of Personal Plus. I would like to upgrade to a
single copy of the 2007 Personal Plus but I also need
the ability to save data for both of us.
A.
The CSRS and FERS Benefits Calculator and Retirement
Planner can be configured on a single computer so that
you and your wife can create your own separate accounts
and each have full access to all the Personal PLUS
features. Instructions on how to do this will be
provided by email or fax when
requested.
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Activation
Q. What is an Activation Number, and
how do I get my Activation
Number?
A. We distribute three versions of the CSRS
and FERS Benefits Calculator in one installation file:
Personal FREE, Personal PLUS, and Professional.
After purchasing either the PLUS or Professional version
of the program, we provide a code (activation number) to
our customers that makes accessible the features ordered
(PLUS or Professional).
Please follow this
procedure to get your activation
number:
2009 (version
9) Benefits Calculator, click here
2008 (Version 8)
Benefits Calculator, click
here
2007
Benefits Calculator, click
here
2006
Benefits Calculator, click
here
Q.
What is the purpose of your activation
system?
A. (1)
We distribute three versions (Personal
FREE, Personal PLUS, and Professional) of the CSRS
and FERS Benefits Calculator in one installation
program. After purchasing either the Personal PLUS or
Professional version of the program, we provide a code
to our customers that activates the features ordered
(PLUS or Professional). This greatly decreases our
marketing and distribution costs, and results in a
lowered product cost to our customers.
(2)
Software piracy is unfortunately pervasive in
this country and around the world. See the Microsoft study concerning software
piracy. Since the activation code
will work on only one computer, the activation system
keeps the nonpaying customer from gaining access to the
PLUS and Professional features of the software.
(3)
Microsoft states, "Pirated software hurts everyone from
software developers to retail store owners,
and ultimately to all software users. The illegal
duplication and distribution of software has a significant
impact on the economy, costing the United States
billions of dollars a year in job losses, retail dollar
losses, and governmental tax losses money that
would have gone back into local communities. In
addition, companies facing loss of revenue due to piracy
must pull resources from the development of new
technology, and devote it to protecting both their
software, and its legitimate users. In the end, software
piracy is unfair to everyone." |
Moving the Program to a Different
Computer
Q. I want to move
the program to a different computer. What do I
do?
A. The software license is for a
single computer. Please, see the License message under
the Legal menu in the Benefits Calculator program. If
you would like to move the program from one computer to
another, click here to contact us and request the
instructions by email. The
procedure is free and takes only a few
minutes. |
Program Updates
Q. How do I get free program updates for the
version I purchased?
A. When the
Benefits Calculator first starts, you will see a
popup form - Check For Program Update. Click on YES
button in-order-to check for a free
updates |
Moving Client Folders From Earlier
Programs to the new Version 9 program
Q. How do I move all my client folders
(professional version) from an older version of the
program to the new Version 9 program (for example the
2008 client files)?
A. In the
Professional version of the Benefits Calculator, do the
following:
1. Click on Professional,
2. Click on
Import Old Client Files,
3. A
popup message will appear,
4. Click on the year 2008
(or 2007, etc.) that you want to import client files,
and
5. Click on the Import button. The number to the
right of the Year is the number of client files to
import. |
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VISTA Compatibility
Q. Does your
program work on a computer with
Windows Vista?
A. Our program runs on
a computer that has the Vista 32-bit edition
installed. If your
computer has Vista 64-bit installed, you can still
install our program:
1. Install
the free, Microsoft Virtual PC
2007 (http://www.microsoft.com/windows/virtual-pc/support/virtual-pc-2007.aspx) on your
computer,
2. Then install a copy of the Vista
32-bit edition (or Windows XP) inside Virtual PC 2007, and
3. Finally, install
the Benefits Calculator and Retirement
Planner program in the Virtual PC 2007 on the Vista 32-bit edition (or Windows XP) (step 2).
By doing this, you can run all programs made for XP and Vista 32/64-bit editions.
Detailed Instructions:
How to download Virtual PC 2007
How to use Virtual PC 2007
Installing a new 32-bit Operating System (Windows XP, Windows Vista 32-bit, etc) within Microsoft Virtual PC 2007
Click here for directions on how to install Windows XP in the Virtual PC 2007. The same directions can be used to install Vista 32-bit in the Virtual PC 2007.
We
installed Virtual PC 2007 on a 32-bit Vista edition laptop computer
and have loaded Windows XP and Windows ME inside
Virtual PC 2007 so that we can test the Benefits
Calculator/Retirement Planner in all three Windows
environments - works great!
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Macintosh Compatibility
Q. Does the CSRS and
FERS Benefits Calculator Run on a Macintosh
computer?
A.
Our software will run on a Mac in a virtual environment. Some of our
Mac customers reported running our software using the following virtual
environments:
1. The VirtualBox is free and is excellent: http://www.virtualbox.org/
2. Fusion is not free but is excellent:
http://www.vmware.com/products/fusion/
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