Support

 
 

Request Assistance
Our online support pages (Frequently Asked Questions and Technical Support - see below) provide the quickest way to find answers to most of your questions. If you are unable to find what you are looking for, click here to send a support request message to us.
 

Freqently Asked Questions
To view our most commonly asked questions and find your answer, click here
 
Technical Support
To view a list of easy fixes to technical problems you may experience, click here.
 
Federal Benefits Video Tutorials
To view the videos, click here
 

CSRS and FERS Federal Benefits
    Planning for Your Retirement - 3
    Eligibility for Federal Retirement Benefits - 19
    Federal Employees Retirement Systems (FERS) - 24
    Civil Service Retirement System (CSRS) - 39
    Thrift Savings Plan (TSP) - 55
    Social Security Benefits - 73
    Applying for Retirement - 81
    New Retirees - 84
    Survivor Benefits Elections, Court-Ordered Benefits, and Childrens Benefits - 85
    Benefits Adjustments - 96
    Death Benefits - 100
    Address Changes, Direct Deposit Signups, and Allotment, Bond, and Income Tax Withholding - 113
    Leaving Government Service Before Retirement - 119
    Medicare - 122
    Windfall Elimination Provision and Government Pension Offset - 130

 

Software Updates History
To view the full history of updates for the software,
 click here.

 
 

The CSRS and FERS Benefits Calculator and Retirement Planner is a product of:
Decision Support Software LLC
P.O. Box 2368
Granite Bay, CA 95746

www.FedRetireSoftware.com